PERSONAL DATA AND PRIVACY POLICY

PERSONAL DATA AND PRIVACY

Soubalt Agro-Alim is committed to maintaining the appropriate confidentiality, integrity and security of personal data that we process by complying with both our legal and ethical obligations, in respect of data protection and privacy. This policy sets out the principles by which Soubalt Agro-Alim adheres to when processing personal data and outlines the operational aspects of our various data processing activities.

WHAT PERSONAL DATA DO WE COLLECT?

Personal data is any information relating to an identifiable living individual. We collect the following information about individuals:

SOUBALT AGRO-ALIM WEBSITE VISITORS

In order to enable Soubalt Agro-Alim to provide latest inspirations and updates to its website’s visitors, Soubalt Agro-Alim may maintain a mailing list of clients comprising the following information: names (including pseudonyms), emails, phones numbers and address details. Correspondence: information relevant to your specific enquiries. Other: any other information you choose to provide to us. Soubalt Agro-Alim is committed to fair and transparent processing, and you may contact Soubalt Agro-Alim at any time at support@soubalt.com. When any user visits Soubalt Agro-Alim website, we may also automatically collect certain limited information through the use of cookies to distinguish that user from other users of our website. This helps us to provide a better experience when you browse our website and also allows us to improve our site. For more information on the cookies, we use and the purposes for which we use them, please refer to the cookies link on the website.

USE OF YOUR PERSONAL DATA

Contact details are used to provide news and information about Soubalt Agro-Alim and its activities. Clients can opt-out of receiving these notifications or change their preferences at any time by contacting Soubalt Agro-Alim via email to support@soubalt.com. From time to time, we may contact subscribers to invite them to specific events. We take care to only invite clients to events that are relevant to, and likely to be of interest to those clients. If you do not want Soubalt Agro-Alim to contact you or would like to inform Soubalt Agro-Alim of your preferences regarding such contact, please contact via email at support@soubalt.com.

YOUR RIGHTS IN RELATION TO PERSONAL DATA

Clients whose personal data we process have certain rights in respect of that data, including:

(1) RIGHT TO INFORMATION AND ACCESS

You have the right to request access to the information that we hold about you. In accordance with data protection laws, clients also have the right to receive a copy of any information we hold about them in connection with the performance of our services. On request, Soubalt Agro-Alim will provide members with copies of their personal data in a convenient format via email. Soubalt Agro-Alim will not transfer client’s data to a third party.

(2) RECTIFICATION, ERASURE, AND RESTRICTION

You have the right to ask us to limit or cease processing or erase information we hold about you. In responding to such requests, Soubalt Agro-Alim will communicate to the client concerned the impact of such restrictions or deletions, for example, on Soubalt Agro-Alim’ ability to keep the client informed of events and updates potentially of interest. Soubalt Agro-Alim takes reasonable steps to ensure that the personal data it holds about you is accurate and up-to-date and we will comply with any requests to rectify any inaccurate data we may hold about the client. Soubalt Agro-Alim relies on the accuracy of information provided by its clients and will rectify any notified inaccuracies following a request by the client concerned. Requests for access to information should be made in writing to the Soubalt Ltd via email to support@soubalt.com.

(3) RIGHT TO OBJECT

You have the right to object to Soubalt Agro-Alim using your information on the basis of its legitimate interests and the right to ask us not to process your personal data for marketing purposes. Soubalt Agro-Alim is committed to respecting its client’s rights. You may action your rights by contacting us via support@soubalt.com, and we will comply with your requests unless we have a lawful reason not to do so. Soubalt Agro-Alim will endeavour to handle any requests within a reasonable period of time and, in any event, within a month of the original request.

SHARING YOUR PERSONAL DATA

Soubalt Agro-Alim will not share its client’s data with third parties.

DATA SECURITY

Soubalt Agro-Alim will take appropriate technical and organisational measures to protect its client’s data that are stored or otherwise process against accidental or unlawful destruction, loss, alteration or unauthorized disclosure or access. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, although Soubalt Agro-Alim strives to protect your personal data online, including through use of encryption and other measures, we cannot guarantee the security of any Internet communication or transmission. If you have reason to believe that your interaction with us is not secure, please notify us of the problem immediately by email to support@soubalt.com. Prior to introducing new systems or technologies relevant to the processing of personal data, Soubalt Agro-Alim will undertake the necessary impact assessments with a particular focus on any associated risks.

HOW LONG DOES SOUBALT LTD RETAIN PERSONAL DATA FOR?

Soubalt Agro-Alim will only retain personal data for as long as the client do not indicate otherwise.

DATA BREACHES

In the event of any breach of Soubalt Agro-Alim systems impacting on the security of its clients’ data, Soubalt AgroAlim will inform the affected client(s) at the earliest opportunity describing the nature of the breach, the possible consequences and the measures being taken to remedy the situation in accordance with our procedures and applicable law.

COMPLAINTS

If you are unhappy with the way in which Soubalt Agro-Alim processes your personal data, please contact us by email to support@soubalt.com. You also have the right to lodge a complaint before the Commission Nationale Informatique & Libertés (CNIL), the French data protection authority. Their contact details as are follows: Commission Nationale Informatique & Libertés (CNIL), 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07; Tel: 01 53 73 22 22; or lodge a query on their website: https://www.cnil.fr/donnees-personnelles.

CONTACT US

Please direct any comments or enquires relating to this policy to: Soubalt Agro-Alim via email by email to support@soubalt.com.

UPDATING THIS POLICY

From time to time, we may change our data processing activities. We will notify you of any changes to this policy as required by law. We will also post an updated version on our website.

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